Promotions and Policies
10% Annual Dividend For Community Members
Potomac Paddlesports offers a 10% annual dividend from all purchases at our stores for all paddling club members (ACA, MCC, GBCC, CCA, CPA and all others), our student members Potomac Riverkeeper, Potomac Conservancy, and Surfrider Foundation members, Team River Runner vets and volunteers, military, police, first responders, and teachers. Please present proof of current status at time of purchase. Member dividends are calculated on December 31 of each year, and can be redeemed from January 1st to December 31st of the following year in the form of store credit toward in-stock merchandise only. Membership dividends are not combinable with any other discounts. You may take whichever discount is greater.
Kayak & SUP Rentals
Potomac Paddlesports offers top-quality whitewater, recreational, sea kayak, and stand up paddleboard rentals with every outdoor trip, class, and practice, and at the river for our student members for their practice time. Rentals include accessories--paddle, pfd, skirt, helmet, etc. and are offered on a first-come, first served basis through our scheduling process. *Intermediate programs and ACA courses do not include rentals. Other exclusions apply.
Trade in your old kayak for a new one or for cash or store credit. Potomac Paddlesports accepts trade-ins on desirable kayaks in complete condition. Please come by the shop or email a few pics and we'll make our best offer.
100% Satisfaction Guarantee!
We guarantee your satisfaction 100%. Please return unused merchandise with complete packaging and tags, along with a copy of your receipt--within 30 days of purchase--for a full refund. Defective merchandise will be replaced as per the manufacturers warranty. Note: We do not accept returns or exchanges on web specials and clearance items. No refunds on school programs under any circumstance.
15% Off Accessories
Save 15% off accessories when purchasing one of our kayak packages. Call 301-881-2628 for help putting a package together.
Free Shipping on Accessories!*
Free UPS Ground shipping on all clothing and accessory orders over $100.
* Note: Shipping to Alaska or Hawaii may require additional shipping charges.
No Sales Tax!
No sales tax on all orders shipped to customers outside Maryland. Sales tax of 6% applies to all orders shipped inside of Maryland.
SERVICE PURCHASE AGREEMENT: Potomac Paddlesports does not offer refunds on our services under any circumstance. We do offer an indefinite credit for unused dollar value paid toward an alternate future service(s) of your choice. You may donate or gift the value, or break it up to be used by a designee of your choice. Failure to attend a scheduled event for any reason forfeits your entire purchase and you will not receive a credit.
PRODUCT PURCHASE AGREEMENT: Please return unused merchandise with complete unopened packaging and tags, along with a copy of your receipt to our retail location--within 30 days of purchase--for store credit only. Defective merchandise will be replaced as per the manufacturers warranty. We do not accept returns or exchanges on non-stocked items, special orders, web specials and clearance items under any circumstance.
EXCEPTIONS: In order to apply a fair standard to all, we do not make exceptions to these Purchase Agreements under any circumstance. Your transaction(s) with us represents your agreement to these terms and our adherence to these policies allow us to continue to offer the high level of expert, in-person service that only a small, locally-owned, expert-specialty, physical place of business can provide. Thank you.